Support

For any question, issue, or feedback, email us at support@fityog.co. We aim to respond to every message within 24–48 hours. Please include the email address you signed up with and, if reporting a problem, the phone model you're using so we can help faster.

FitYog subscriptions (Basic, Premium, Pro) are billed through your Apple ID or Google Play account — we never see or store your payment details. To manage, change, or cancel your plan, use your device's subscription settings: on iPhone, Settings → your name → Subscriptions; on Android, Play Store → Profile → Payments & subscriptions. Cancelling stops the next renewal; you keep access until the end of the paid period. Refunds are handled by Apple and Google through their standard processes.

Every new account includes a 14-day free trial with full Pro access — no payment method required. When the trial ends, choose a plan to keep using FitYog. Your data is kept safe either way.

You can update your profile, goals, and body metrics anytime from the Profile tab. Pro members can export their complete workout and nutrition history as CSV from within the app. To permanently delete your account and all associated data, go to Profile → Delete Account in the app, or see fityog.co/delete-account for details.

FitYog reads steps from your phone's built-in sensors — Apple Health / Motion on iPhone, and Health Connect on Android. If steps aren't updating, check that FitYog has motion/health permissions in your device settings. On Android 13 and below, installing the Health Connect app from the Play Store improves accuracy.

The AI Meal Scanner and YogBot coach need an internet connection. Scan limits depend on your plan. AI nutrition estimates are approximate and aren't medical advice — see our Terms for details.